Overview:

There are some limitations for creating the username for VIA Clients & Chrome in Gen1 & Gen2 products.
Below are the examples, what is *Acceptable *and *Unacceptable *to put as usernames for above utilities.

VIA Clients & VIA Chrome

For users working on VIA 3.3 or lower versions, please follow the instructions written below when creating a Username: Certain Limitations apply for username format.

VIA Client Do’s and Don’ts

  • ALWAYS put your username in one word.
  • Uppercase letters are ALLOWED to use anywhere in the name.
  • NEVER use space in username.
  • Please find the below related snippets for more reference.

VIA Chrome Do’s and Don’ts

  • ALWAYS put your username in one word.
  • Uppercase letters NOT ALLOWED to use anywhere in the name.
  • NEVER use space in username.
  • Please find the below related snippets for more reference.


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