Hippotizer is continuously being developed and improved; please read these notes carefully to understand the changes and limitations with each version.

Release Date – 30/11/2017

As this is a service release, for Software Assurance, 4.3.3 has the same release date as 4.3.

All V4 and V4+ systems with Software Assurance valid as of the 30th of November, 2017 can install 4.3.3.

Current Codec Support

Resolution restrictions by Codec:

Codec Width Height Max Height Max Width Min Height Min Width
FlexRes Performance Divisible by 4 Divisible by 4 16,384 16,384 64 64
FlexRes Quality (All Colour spaces) Divisible by 4 Divisible by 4 16,384 16,384 64 64
FlexRes Lossless 4:2:0 Divisible by 4 Divisible by 4 16,384 16,384 64 64
FlexRes Lossless 4:2:2 Divisible by 4 Any 16,384 16,384 64 64
FlexRes Lossless 4:4:4 Divisible by 4 Any 16,384 16,384 64 64

Content that does not fit within these restrictions can still be encoded through resizing.

Version 4.2.1 Removes Support for MPEG-2 Playback; please re-encode all content to FlexRes.

Video File Types

Codec Extension Status
Mpeg2 .mpg Does Not Work
Mpeg2 .m2v Works
Mpeg4 .mp4 Works
Mpeg4 .m4v Does Not Work
ProRes422 .mov Works
ProRes420 .mov Works
ProRes444 .mov Works*
ProRes4444 .mov Works*
FlexRes .fxr Works
AVI .avi Works
Animation RGB .mov Works
Animation RGB + Alpha .mov Works
h.264 varies Works
HAP .mov Works**

Image File Types

Codec Extension Status
Tiff .tiff Works
PNG .png Works
Jpeg .jpg Works
Targa .tga Works

Image Sequences

Codec Extension Status
Tiff .tiff Works
PNG .png Works
Jpeg .jpg Works
Targa .tga Works

Audio Encoding

Codec Channels bit depth Status
Wav 1 16b Works
Wav 2 16b Works
Wav 4 16b Works***
Wav 6 16b Works***
Wav 8 16b Works***
Wav 2 24b Works***
Wav 2 32b Works***
.mp3 Any Any Does Not Work
.aif Any Any Does Not Work
.mpa Any Any Does Not Work
.wma Any Any Does Not Work

Notes

  • *Content encoded from ProRes 444 may show a slight colour shift compared to the original due to an issue in the 3rd party media encoder. The ProRes 444 family also has limited support in Windows so it is best to test the specific codec and resolution when establishing a content workflow.
  • **As of Version 4.2, HAP content can be ingested without transcode.
  • ***Audio files with more than two channels can be encoded if they are part of an image sequence (in the same folder as the image sequence with the same name, or are separated from the video file before encode. Place the audio file in the same path as the media to be encoded and ensure they have the same name.

Martin P3-PC compatibility

Hippotizer can send video directly to the Martin P3-PC application running on the same machine, this requires a P3 Dongle. The version of P3-PC and Hippotizer is important to ensure correct operation:

Hippotizer Version P3-PC Version
4.1 4.2
4.2 4.2.2
4.2.1 4.2.2
4.2.2 4.2.2
4.2.2 4.2.2
4.3 4.3.1
4.3.1 4.3.1
4.3.2 4.3.1
4.3.3 4.3.1

Current CITP Support

CITP (Capture Interface Transport Protocol) is an open network protocol to allow visualisation software and lighting desks to exchange thumbnails and streaming previews from media servers. Green Hippo works to ensure CITP is working correctly with as many 3rd party applications as possible. Here is a list of currently tested systems against this version.

Desk or Software Version Tested Thumbnail Exchange Streaming Previews
Grand MA2 3.3.4.3 Works Works
MA-3D 3.2.2.3 N/A Works
MSD 3.2.2.3 N/A Works – Inverted about Y Axis
Martin M-PC 3.50.645.641 Works N/A
Capture Argo 21.1.30 N/A Works
Hog 4 3.2.5 (Beta) Works N/A
Avolites Titan (9/10) Works N/A
WYSIWYG R38 N/A Does not Work

Current Datapath Drivers

  • If using Dual DVI, Dual SDI or AV-SDI capture cards, we recommend Datapath Driver version 7.8
  • If using Quad SDI and Dual DP capture cards we recommend Datapath Driver version v7178

Current Display Drivers

Hippotizer Media servers use one of several type of graphics card, which are tested with current and former display drivers.

V4 System Driver
V4 Taiga (All Types) FirePro 15.201
V4 Boreal (All Types except Boreal DVI) FirePro 15.201
V4 Boreal DVI-SL Radeon 15.7.1
V4 Karst SDI or DP Firepro 15.201
V4 Karst DVI Radeon 15.7.1
V4 Amba (S/N: 240037 or Greater) Fire Pro 15.201
V4 Amba (S/N: 240000 – 240036 ) Radeon 15.7.1
V4+ System Driver
V4 Taiga+ (All Types) Radeon 17.Q4.1
V4 Montane+ (All Types) Nvidia 387.92
V4 Boreal+ (All Types) Radeon 17.Q4.1
V4 Karst+ SDI or DP Radeon 17.Q4.1
V4 Karst+ DVI Radeon 17.7.2
V4 Amba+ Radeon 17.10.1

Installation Notes

  • 4.3 Is the minimum version of software supported by V4+ hardware .
  • 4.3.4 can be run as an upgrade installation of 4.3 on V4 systems where it was previously installed.
  • From version 4.2 Onwards the Hippotizer data is stored in new locations to comply with Microsoft Windows security guidelines.
  • The binaries (executable files) are stored in: C:\Program Files\GreenHippo\HippotizerV4
  • The settings are stored in: C:\Users\\AppData\Local\GreenHippo\4_3
  • The Media folder by default on Portamus, Prep and Play is: C:\ProgramData\GreenHippo\MediaV4
  • The Media folder by default on all other V4 and V4+ systems is D:\MediaV4

Major Changes In behaviour (From 4.3.2)

  • None

DMX Personalities

Current Layer Personality: 4.3 Layer

Changes from 4.2 Layer

  • Added NDI Capture and NDI Source Select

Current Mix Personality: 4.3 Mix

Changes from 4.2 Mix:

  • Added NDI to mix
  • Added Preset Select

Current Viewport Personality 4.2 Viewport

Changes from 4.1 Viewport

  • Added 2 Channel space for Preset Select in 4.2 Viewport
  • Added 16bit Preset select to 4.2 Viewport Presets

Features Added (Since 4.3.2 Release)

  • Added 2nd input to Notch on layer. These pins are in the pin tree only. They are not in the UI.

Fixes (Since 4.3.2 Release)

Hippotizer fixes

  • Fixed issue where content encoded toHAP-Alpha would show Alpha as false. Case 15801
  • Fixed issue where components would report failure after they had imported incorrectly. Case 14381
  • Fixed issue where the ‘h’ key could trigger HippoNet window to open or close. Case 15131
  • Fixed issue where on V4+ machines the Output manager could fail to show any available outputs. Case 15935 and Case 15364
  • Fixed issue where disabling interframe blending on 60FPS clips would decrease performance. Case 15964
  • Fixed issue where the command line show importer would fail. Case 15724
  • Fixed issue where the output could flash when switching to images with Alpha. Case 15795
  • Fixed issue where the installer would not update Code meter if it was previously installed. Case 15661
  • Fixed issue where imported Multicontroller exports would not re-map actions. Case 15904
  • Fixed issue where a sub-folder in Media Manger was not created when importing a folder. Case 15906
  • Fixed issue where the pinboard could fail to be edited after an aborted drag and drop. Case 15896 and Case 14942
  • Fixed issue where replacing presets quickly could crash Zookeeper. Case 15744
  • Fixed issue where media with more than 10 consecutive numbers in its name would crash Zookeeper Case 15885
  • Fixed issue where rotation controllers in Multicontroller did not understand wrapping Case 15791
  • Fixed a potential engine crash when deleting the Timeline component. Case 15665
  • Fixed issue where sync bus would not pass speed of zero Case 15807
  • Fixed potential zookeeper crash when a visualiser source is on the pinboard. Case 15654
  • Fixed issue where the contents of Tabs would not restore with default layouts. Case 15717
  • Fixed issue where Visualiser exports had a Media Looks watermark.•Improved performance ofNDISender on mix. Case 16043
  • Fixed issue in Videomapper where tiles with flipped inputs would incorrectly scale the outputs. Case 1606
    • Fixed issue where engine would start up slowly the first time after clean show

SHAPE fixes

  • Fixed issue where the dimming curve on SHAPE viewports did not match those from Hippotizer. 16203
  • Fixed issue where exporting a scene with spline controllers in it would crash SHAPE. 16232

Known Limitations

V4+ Specific Limitations

  • SHAPE on V4+ must run with Virtual Viewports enabled

General Limitations

  • The capture hardware de-interlace (located in the configuration section of Zookeeper) setting will not work while capturing. To change de-interlace setting disable the capture by not using it on any layer, and then set the de-interlace. This limitation does not affect the software de-interlace controlled on each media layer.
  • Media Layers using a sync bus to follow another layer may not display pause correctly. They will playback correctly however.
  • Recalling Presets and Timeline with Notch parameters may not work on first application due to the delay in loading a block. Load the Notch effect and bypass it to reduce subsequent loading times.
  • When using more than 4 × 4K (4096 × 2160) outputs always ensure they are arranged in Windows such that the total area in any axis does not exceed 16,000 Pixels.
  • Presets are always saved with a playback position of 00.00.00:00. If it is desired to play a clip back from a different position than the beginning use the in-point instead of play-head position.
  • Deleting profiles from the Pixelmapper profile library does not work.
  • Audio playback quality will degrade at speeds greater than 200%.
  • The name of the network monitor in HippoNet is shown as host manager.
  • newly created cues in Timeline may not trigger from Multicontroller action mappings. An engine restart will always fix this.
  • Audio files with greater than 2 channels must be encoded alongside a video
  • NDI may introduce a colour shift depending on the source. Hippo to Hippo NDI is colour-true, however 3rd party senders may show a shift. (Depending on the sender)

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