Groups are used to arbitrarily group transport requests and tasks (units of work). Typically, groups are used to classify the transport request or task by functional area or team. For example, groups can be used to differentiate Finance changes from Procurement changes.
A group may either be assigned to a transport request or assigned to a task, as indicated by the Type property. Once a group has been created, its type cannot be changed. Groups that have been used in the past but have now become obsolete may be hidden so that they can no longer be assigned.
Recall that it is possible to define approvers by group. For example, an approver may be authorised to approve Finance changes into a target system, but not Procurement changes.
To create a new group, select the configuration menu item File | New | Group.