The Extension Mobility tool provides the ability to log users in or out of devices using the Cisco CUCM Extension Mobility service.

Extension Mobility Tool Requirements:

  • The Provisioning Manager Application user must have “Authentication by Proxy” rights
  • The CUCM Extension Mobility service must be activated and running
  • The user and phone must be properly configured to support Extension Mobility

To use the Extension Mobility Tool:

  1. Select Extension Mobility from the Actions menu
  2. If prompted select the appropriate Service Group
  3. If you wish to “Search by End User” select the check box
  4. If you chose to “Search by End User”, locate the end user you wish to log in or out of a device
  5. If the user is already logged into a device, the device will appear in the device list. The user can be logged out of the current device by selecting the Log Out button
  6. If the user is not logged into a device, you can search for a device and log the user in by selecting the Login button


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