Reporting Manager is a powerful custom reporting tool which allow Administrators to use SQL database queries to generate reports from Cisco Communications Manager.

Browsing the Communications Manager Database:

  1. Log into Provisioning Manager as an Administrator
  2. Select Report Builder from the System menu
  3. Select a Service Group
  4. Search for a database table or select on from the list
  5. Click on the table name to view the table schema
  6. Click on either Custom Query or Visual Query to build a report (Visual Query will provide visual guidance constructing an SQL query)

  1. User Visual Query to build the desired query and click Run Query

  1. Provide a report name and title
  2. Select the Enable checkbox to enable the report for scheduling
  3. Click Save to save the report in the Report List
  4. Optionally click on Export CSV to export the result

Scheduling a Report

Any Report that has been enabled can be scheduled. To schedule a report:

  1. In the Reporting Manager menu select Schedule
  2. Click Add
  3. Select the Report
  4. Select the Frequency
  5. Set the Starting Date
  6. Set the run Time
  7. Set the Notification Email where the report will be delivered
  8. (Optional) Add an Email List


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