Akkadian Provisioning Manager communicates with Cisco Unified Connection using the REST API. The built-in Cisco Unity Connection application administrator account can be used for access, but for security purposes a separate account should be created.

To configure a new user:

  1. From the Cisco Unity Connection Web page, select Users from the User section, and then click Add New
  2. In the User Type drop-down menu, select “User Without Mailbox”
  3. In the Based-on Template drop-down menu, select “administratortemplate”
  4. In the Alias field, type a username (Example – PMEREST) and click Save
  5. From the Edit Menu select Password Settings and uncheck “User Must Change at Next Sign-In” and click Save
  6. From the Edit Menu select Change Password.
  7. In the Password and Confirm Password fields, type a password for the user and click Save.
  8. From the Edit Menu select Roles.
  9. Verify the user has the “System Administrator” under Assigned Roles


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