“Was my requisition or Purchase Order sent to the vendor?”
If your requisition has become a Purchase Order it has been delivered to the vendor as their vendor file dictates. Most vendors are set up to receive their purchase orders via e-delivery (email or fax).
Any vendor who is on paper delivery will receive their PO within 3-5 business days of issuance. E-delivery is our preferred method of issuing purchase orders as we are notified of fax/email failures and there is record of the PO being issued.
“My requisition status says accounting error, why?”
There are two situations in which a requisition is sitting in an accounting failure status. Either you did not click on Finish after adding accounting or your accounting doesn’t balance on the accounts tab. If your accounts tab doesn’t balance, no matter how many times you click on Finish it will not route it for approval. It is your responsibility to follow up on your requisitions. If you cannot get a requisition to balance please submit a BOSC ticket, Purchasing Help.
“What does Unfinished Save mean on a requisition status?”
This means you have saved a requisition but have not finished it. To finish it and route it for approval you must click on Finish, on the accounts tab.
“My requisition was disapproved, how do I know why?”
When a requisition is disapproved you will receive an email notification. The body of the email contains the disapproval reason and the user name of the disapprover. Alternatively, when you log into Alio any requisitions that have been disapproved will show in your notification window on the very bottom. To look up the notes on a disapproved requisition:
- Open Requisition Entry/Approval
- Click on the binoculars to change to Find Mode
- Enter the requisition number and hit enter on your keyboard
- Click view next to the Requisition Status field
- All notes regarding the disapproval will be listed there. If you still need assistance after viewing the notes please submit a BOSC Ticket, Disapproved Requisition.
“What do I do after I have fixed a requisition that was disapproved?”
- Open Requisition Entry/Approval
- Click on the binoculars to change to Find Mode
- Enter the requisition number and hit enter on your keyboard
- Click on the Accounts Tab and Click Finish