The Centre closes promptly at 5:00 p.m. Please ensure your child is picked up before this time to support proper staffing, licensing compliance, and respect for our educators’ time and obligations.
We understand that occasional delays may occur; however, timely pick-up is essential. To support accountability and fairness, the following late pick-up fee structure applies:
1. Late Pick-Up During Operating Hours
If a child is picked up after their scheduled time (core hours or core hours + enrolled extended care) but before 5:00 p.m, a late fee of $2.00 per minute will apply.
A Late Pick-Up Form will be completed by staff and signed by parent or guardian at pick-up.
Charges will be billed through Brightwheel within 3 business days as a separate one time invoice.
2. Late Pick-Up After Centre Closure (After 5:00 p.m.)
If a child is picked up after 5:00 p.m, an automatic flat fee of $25.00 will apply, plus $3.00 per minute beginning at 5:01 p.m.
A Late Pick-Up Form will be completed by staff and signed by parent or guardian at pick-up.
Charges will be billed through Brightwheel within 3 business days as a separate one time invoice.
These fees are not punitive but serve to compensate staff for the impact to their personal time who remain beyond their scheduled hours. We value our team and ask that families support a respectful end-of-day routine.
Please note that repeated late pick-ups may result in a review of your child care arrangements and could lead to the suspension or termination of services.
