1. Navigate to https://claimmaker.hank.ai/ in your browser.
NOTE: Preferred Browsers: Chrome and Edge
2. Select your login type from the options listed. NOTE: Please contact Hank support (ui-support@hank.ai) for assistance if you’re having trouble with your username or password.
3. Once logged in, you will see the error in the image below. Please reach out to ui-support@hank.ai so we can add you into the correct organization.
4. Once you have been added to the correct organization- each time you log in, by default, the selected view is “Coder View”. This view will be used to perform the majority of functions described in the document. The “Reconcile View”, which can be accessed using the tabs at the top of the screen (see image below), will also be used to create cases when a facility fails to send the documentation for a scheduled patient in the automatic feed or the coder identifies a missing document during medical coding activities.
