Interviews may take place either via telephone, video conference, or in person as long as interviews are conducted in a consistent manner as much as operationally possible.

It helps to learn more about the candidates’ combination of skills, attributes and behaviours that are directly related to their successful performance on the job.

The interview must be based on the competencies listed in the job opening.

Competency-Based: These types of interviews are conducted by a trained panel of individuals that evaluate candidates’ ability to meet the demands of the job based on their responses to competency-based questions.

Skills-based/technical: These types of interviews may be conducted by the hiring manager or a subject matter expert and specifically ask candidates technical questions related to the job function. For example, someone interviewing for an HR position could be asked questions about how they would handle specific situations.

Note that for either type of interview, scoring criteria should be determined in advance, and responses should be documented to support the scores given to candidates.

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