9.3. Create SCAR

If an action type is external, the assigned action item owner will receive a notification in their Pending Tasks prompting them to create the SCAR.

*This task is issued concurrently with the Execute the Action task.

They will also receive an email notification informing them of the assigned task.

Clicking on either the subject in Pending Tasks or the link in the email will direct the user to the Create SCAR form. Upon its submission, this form will trigger the SCAR workflow. Users will be guided on how to navigate this workflow throughout the Create SCAR portion of this manual.

1. Accordions: The form includes several collapsible sections, known as accordions, which each serve a specific purpose.
   • Details
   • Issue Assessment
   • Root Cause
2. Submit: This button allows users to submit the completed form.
   • Upon its submission, this form will trigger the SCAR workflow. The supplier will be issued the SCAR via email.