Immediately after purchasing your INSiGHT Scanning Technology, you should have received an email containing an invitation to create credentials for Synapse.

If you did not receive the email, please email us at info@insightcla.com. The first time you set-up your account, it will be via web browser. After you create your credentials, you will be introduced to the Synapse Doctor Portal, or Synapse Doctor Portal if your office is outside of the US.

  • The home screen allows you to view key metrics from your office’s patients including average CORESCORES, average scan scores, and other select practice statistics. Note: Quick Scan data will not be included in these metrics as this data is not saved to a patient file.
  • The left navigation bar allows you to access patient information, settings, and launch Synapse for scanning. You must be logged into the Doctor Portal to launch Synapse for scanning via web browser.
  • The upper right hand corner allows you to view your account information and change your password.

NOTE: If using Synapse via iPad, download the Synapse App from the App Store by searching for INSiGHT Synapse on your iPad. The Synapse App is not available to download on an iPhone or from the Mac App Store.

Whether you launch Synapse from the web browser or an iPad, the first time you login, you will go through a brief tutorial so you understand the basic navigation. This tutorial is available to repeat from the Help section of Synapse at any time.