When a user has pending actions, then this user will receive a notification by e-mail with a list of all the pending actions from a day after the task was created and then every day after until the tasks are completed.

A reminder can be for all those actions type:

  • Approval
  • Confirmation
  • Endorsement
  • IR to implement
  • IR to publish
  • IR to review
  • New Revision update to Review
  • Out of sync

The reminders will contain the following information:

Item Description
A User The user being notified
B Actions The action that generated the notification
C Module The module affected
D Sent by The user who started the cycle
E Environment The environment where the action is located
F Due date Not mandatory, the date by which the tasks must be completed.If there is no due date, it will not be displayed
G Comment Not mandatory, the sender can add a comment, if there is not comment, it will not be displayed

Rules:

  • The reminder is set automatically from a day after the action was sent and then every day after until the user completes their task
  • The reminder is currently sorted by the due date and if they’re no due date, then by created date

Feedback

Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.

Post your comment on this topic.

Please do not use this for support questions.
Visit the Support Portal

Post Comment