9.8.3.3. Root Cause

In the Root Cause accordion, users can identify and analyze the underlying factors contributing to non-conformance.

*For guidance on common form functions, please refer to the dedicated section in the manual.

1. Direct Cause: This is a rich text field that allows users to identify the root cause for the technical problem leading to the non-conformance.
2. Detection Cause: This is a rich text field that allows users to examine how the non-conformance escaped detection.
3. Systematic Cause: This is a rich text field that allows users to assess how product development, production, and support processes contributed to the problem.