9.8.3.1. Investigation

In the Investigation accordion, users can examine and document the root cause of the identified issue.

*For guidance on common form functions, please refer to the dedicated section in the manual.

1. Problem Statement: This is a rich text field that allows users to provide the problem statement.
2. Detailed Investigation: This is a checkbox that, when selected, allows users to include a detailed investigation.
   • If selected, it will reveal the 3×5 Why Analysis accordion.
3. Root Cause Description: This is a rich text field that allows users to provide a description of the root cause.
4. Root Cause Documents: This is an attachment field that allows users to upload any documents related to the root cause investigation.
5. Unable to Determine Root Cause: This is a checkbox that, when selected, allows users to indicate their inability to determine a root cause.