9.1.1. Additional Details

In this section of the New Quality Event form, users can provide additional details about the quality event.

*For guidance on common form functions, please refer to the dedicated section in the manual.

1. Business Division: This is a single-select dropdown field that retrieves the list of business divisions or departments. It allows users to specify the relevant business division for the quality event.
   • Once a parent department is selected from this field, it will filter the items in the Business Line dropdown.
2. Business Line: This is a single-select dropdown field that retrieves the list of business lines associated with the selected business division. It allows users to specify the relevant business line for the quality event.
   • All child departments of the selected parent department will be displayed in this list.
3. Category: This is a single-select dropdown field that retrieves the list of predefined categories. It allows users to specify the category to which the quality event belongs.
   • Categories are created in the Category section of General Settings.
4. Source: This is a single-select dropdown field that retrieves the list of predefined quality event sources. It allows users to specify the source of the quality event.
   • Sources are created in the Sources section of Quality Event Settings.
5. Reason: This is a single-select dropdown field that retrieves the list of predefined quality event reasons. It allows users to specify the reason for the quality event.
   • Reasons are created in the Reasons section of Quality Event Settings.
6. Site: This is a multi-select dropdown field that retrieves the list of predefined location sites. It allows users to specify the site associated with the quality event.
   • Site options in this dropdown adhere to the following template: [Region] – [Country] – [Site].
     
   • Site options are created in the Site form. To properly set up a site, however, users will need to first set up the corresponding region in the Region form and the corresponding country in the Country form.
     • For example, to establish Montreal as the site for the quality event, users will first need to set up North America as a region and Canada as a country in the associated forms.
       • These forms are all found in the Location section of General Settings.
7. Issue Statement: This is a rich text field that allows users to provide a statement regarding the issue at hand.
8. Attach Any Relevant Document(s): This is an attachment field that allows users to upload any documents relevant to the quality event.
9. Related To: This is a multi-select dropdown field that retrieves the list of predefined quality event relations. It allows users to define their quality event as specific to certain processes, products, services, etc.
   • Quality Event Relations (Standard): Process, Service, Product.
     • If Process is selected, it will enable the EPC Process(es) dropdown.
       
       • EPC Process(es): This is a multi-select dropdown field that retrieves the list of processes from EPC.
     • If Service is selected, it will enable the EPC Service(s) dropdown.
       
       • EPC Service(s): This is a multi-select dropdown field that retrieves the list of capabilities from EPC.
     • If Product is selected, it will both enable the Product(s) dropdown and reveal the Product Documentation section.
       
       • Product(s): This is a multi-select dropdown field that retrieves the list of products from the Products application.
   • Quality event relations are created in the Related To section of *Quality Event Settin