9.8. Create SCAR

If any of the action items are external, the assigned action item owner(s) would also receive a notification in their Pending Tasks prompting them to create SCAR. This task and the Correct the Issue with Actions task are issued simultaneously.

*If there is only one action item and it is external, users will only be tasked with creating SCAR—meaning that they will not receive the Execute Action Items form

The assigned action item owner(s) will also receive an email notification informing them of the assigned task.

Clicking on either the subject in Pending Tasks or the link in the email will direct the user to the Create SCAR form. Upon its submission, this form will trigger the SCAR workflow. Users will be guided on how to navigate the first stage of this workflow throughout the Create SCAR portion of this manual. For later stages of the workflow, users will be redirected to the Action Items User Manual, where this workflow is described in greater detail.

1. Accordions: The form includes several collapsible sections, known as accordions, which each serve a specific purpose.
   • Details
   • Issue Assessment
   • Root Cause
2. Submit Form: This button allows users to submit the completed form.
   • Upon its submission, this form will trigger the SCAR workflow. The supplier will be issued the SCAR via email.