JF5001-00

Access the hyperlink above for a portable document format (PDF) of the ATevo manufacturer’s standard 5-Year Warranty.
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This product is warranted to be free from defects in material and workmanship for a period of five (5) years from date of manufacture.

During the term of the warranty period: parts, assemblies, or components deemed to be defective will be repaired or replaced at the manufacturer’s option, free of charge. All costs related to removal, reinstallation and transportation will be paid by the purchaser/ customer and/or operator of the product. Evaluation, repair and/or replacement of any defective part(s) are FOB manufacturer’s factory.

This warranty does not cover products or parts that are damaged from improper use or abuse, as determined by the manufacturer. Accessory items or additional items carry only their respective manufacturer’s warranty. Consumable items (such as fuses and electrolytic capacitors), which wear out under normal use are specifically not covered by this standard warranty. Any consequential damage due to diagnosis or repair by any party other than the manufacturer’s authorized personnel is not covered under this warranty.
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The manufacturer’s extended warranty includes all items as mentioned in the ‘Standard Warranty’ as previously listed, plus reasonable in/ out freight costs related to a warranty claim for parts. Said freight cost is based on either standard UPS rates or common carrier only, as appropriate. Contact your sales representative for more information & pricing regarding the extended spare parts warranty.
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Lifetime warranty (limited to 25 years from date of shipment) covers battery charger major electromagnetic components (T1 transformer, L1 inductor & L2 inductor) as applicable. Coverage is for 100% replacement of any covered magnetic component that fails during normal use. Abuse, neglect, and damage from outside sources or improper application will make this warranty null and void. The manufacturer reserves the right to make final determination regarding the application of this warranty. The manufacturer will be responsible for costs related to inbound and outbound freight of warranted magnetic components (T1, L1 & L2).

Freight cost is based on standard UPS rates or common carrier only, as appropriate. Costs related to removal and/or reinstallation of warranted magnetic components will be the responsibility of the purchaser/customer and/or operator of the product. Contact your sales representative for more information & pricing regarding the magnetic parts extended warranty.

– Requests for returns or warranty claims must be made via manufacturer’s Return Material Authorization (RMA) instructions and assignment. Contact your sales representative for more information & pricing regarding returns or warranty claims. Returns that do not follow this procedure will not be honored.

Election to any of the above offered extended warranties must be done within the terms of the initial standard warranty.