Changing Manual Work Tasks

Display Manual Work Options

Manual Work Options can be assigned to an org unit/position and therefore users can only use the manual work tasks that have been assigned against the work queues they are also assigned too.
This will prevent users from adding tasks they are not able to complete.

The assignments can be changed for the specific org unit/position selected.

To amend the Manual Work Tasks assigned you need to select change mode using the edit icon:

Once in edit mode you have the following options

• Assigning Manual Work
• Removing Manual Work assignments
  

Assigning Manual Work

Click the New+ icon to assign a new Manual Work Tasks and input the relevant details in the Add Manual Work screen:

Removing Manual Work assignments

In the change mode manual work can be removed by clicking on the remove icon

!Only existing Manual Work Tasks can be assigned here.
If a new Manual Work Task is required this must be configured first before the task can be assigned to an org unit or position.
For more information on creating new manual work tasks review topic Manual Work Configuration