If Transport Expresso determines that production support changes conflict with changes already made in the project development stream, then those changes should be applied manually, merging the production support changes with the project changes.

Once this activity is complete, the responsible team member must notify Transport Expresso that the changes have been manually applied and on which transport request of the project development system the changes were applied (also referred to as a merge request, however this merge request is not created automatically by Transport Expresso). This is done by selecting the applicable transport requests in the project development system’s import queue and clicking on the Mark as Applied Manually option via the Actions toolbar.

Once again, Transport Expresso automatically associates the merge request with the same tasks (that is, business issues and requirements) as the corresponding production support transport requests.


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