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Dispatch Console
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Table of Contents
Dispatch Console
  • 1
    • Dispatch Console — 1
GrabGrab
GrabGrab
  • Dispatch Console Manual
  • Getting Started
  • Main view of the dispatch console
    • 1. Pick up and drop off
    • 2. Entering job details
    • 3. The map
    • 4. Unassigned, assigned and active jobs
    • 5. The menu bar
    • 6. The vehicle list
    • 7. The zone queues
  • Working with jobs
    • Adding a new job
    • Modifying an existing job
    • Using previous jobs to speed up dispatching
    • Job Overview
    • Jobs with special priorities
  • Customer accounts in Dispatch
    • Create a customer account from Dispatch
    • Edit a customer account from Dispatch
    • Adding and using preset jobs
    • Store preset locations
  • Permits in Dispatch
    • Approve a driver permit
    • Driver and vehicle Suspensions
    • Alarms and Alerts
  • Using the external softphone (SIP)
    • Supported providers
  • Send and receive messages
  • Call drivers / Passengers
  • Automatic accounting and driver balance
  • Preferences
  • Timeline
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Customer accounts in Dispatch

For regular customers, you are able to use customer accounts that save their information so that it can be used quickly when booking, and to handle invoicing if the account is meant to be billed. These accounts can be created both from the Admin Panel and from the Dispatch.

  • Create a customer account from Dispatch
  • Edit a customer account from Dispatch
  • Adding and using preset jobs
Jobs with special priorities
Create a customer account from Dispatch
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