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Dispatch Console
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Table of Contents
Dispatch Console
  • 1
    • Dispatch Console — 1
GrabGrab
GrabGrab
  • Dispatch Console Manual
  • Getting Started
  • Main view of the dispatch console
    • 1. Pick up and drop off
    • 2. Entering job details
    • 3. The map
    • 4. Unassigned, assigned and active jobs
    • 5. The menu bar
    • 6. The vehicle list
    • 7. The zone queues
  • Working with jobs
    • Adding a new job
    • Modifying an existing job
    • Using previous jobs to speed up dispatching
    • Job Overview
    • Jobs with special priorities
  • Customer accounts in Dispatch
    • Create a customer account from Dispatch
    • Edit a customer account from Dispatch
    • Adding and using preset jobs
    • Store preset locations
  • Permits in Dispatch
    • Approve a driver permit
    • Driver and vehicle Suspensions
    • Alarms and Alerts
  • Using the external softphone (SIP)
    • Supported providers
  • Send and receive messages
  • Call drivers / Passengers
  • Automatic accounting and driver balance
  • Preferences
  • Timeline
Download as PDF

Dispatch Console Manual

This manual covers all the features and functions available in the Dispatch Console.

For information on other parts of the system, please refer to our additional manuals:

  • Admin Panel
  • Driver Apps
  • Passenger Apps
  • Special Features

To get started, you can explore different sections by selecting a topic from the menu on the left or by clicking the Getting Started link below.

Getting Started
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