This feature exists for the safety of the driver and allows them to discreetly and silently send a signal to the dispatcher. When they press the alarm button on the Driver App
You will receive a sound alert and the Alarms panel will pop up in your dispatch screen.
You will get an alert in certain situations, for example if a ride is canceled or was flashed (too short). You will be able to see these by clicking on the Alerts button at the top of the Dispatch screen.