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Dispatch Console
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Table of Contents
Dispatch Console
  • 1
    • Dispatch Console — 1
GrabGrab
GrabGrab
  • Dispatch Console Manual
  • Getting Started
  • Main view of the dispatch console
    • 1. Pick up and drop off
    • 2. Entering job details
    • 3. The map
    • 4. Unassigned, assigned and active jobs
    • 5. The menu bar
    • 6. The vehicle list
    • 7. The zone queues
  • Working with jobs
    • Adding a new job
    • Modifying an existing job
    • Using previous jobs to speed up dispatching
    • Job Overview
    • Jobs with special priorities
  • Customer accounts in Dispatch
    • Create a customer account from Dispatch
    • Edit a customer account from Dispatch
    • Adding and using preset jobs
    • Store preset locations
  • Permits in Dispatch
    • Approve a driver permit
    • Driver and vehicle Suspensions
    • Alarms and Alerts
  • Using the external softphone (SIP)
    • Supported providers
  • Send and receive messages
  • Call drivers / Passengers
  • Automatic accounting and driver balance
  • Preferences
  • Timeline
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Main view of the dispatch console

After having signed in into the dispatch console you will be taken to the main view where you will see the following screen:

  • 1. Pick up and drop off
  • 2. Entering job details
  • 3. The map
  • 4. Unassigned, assigned and active jobs
  • 5. The menu bar
  • 6. The vehicle list
  • 7. The zone queues
Getting Started
1. Pick up and drop off
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