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Dispatch Console
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Table of Contents
Dispatch Console
  • 1
    • Dispatch Console — 1
GrabGrab
GrabGrab
  • Dispatch Console Manual
  • Getting Started
  • Main view of the dispatch console
    • 1. Pick up and drop off
    • 2. Entering job details
    • 3. The map
    • 4. Unassigned, assigned and active jobs
    • 5. The menu bar
    • 6. The vehicle list
    • 7. The zone queues
  • Working with jobs
    • Adding a new job
    • Modifying an existing job
    • Using previous jobs to speed up dispatching
    • Job Overview
    • Jobs with special priorities
  • Customer accounts in Dispatch
    • Create a customer account from Dispatch
    • Edit a customer account from Dispatch
    • Adding and using preset jobs
    • Store preset locations
  • Permits in Dispatch
    • Approve a driver permit
    • Driver and vehicle Suspensions
    • Alarms and Alerts
  • Using the external softphone (SIP)
    • Supported providers
  • Send and receive messages
  • Call drivers / Passengers
  • Automatic accounting and driver balance
  • Preferences
  • Timeline
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1. Pick up and drop off

Here you can type in the pick up and drop off addresses for a new job. The address lookup will give you suggestions as soon as you start typing an address in these fields. You can also drag the pick up and drop off flags into the map at the center of the screen. The system will then create an estimate time for the route.

Main view of the dispatch console
2. Entering job details
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