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Dispatch Console
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Table of Contents
Dispatch Console
  • 1
    • Dispatch Console — 1
GrabGrab
GrabGrab
  • Dispatch Console Manual
  • Getting Started
  • Main view of the dispatch console
    • 1. Pick up and drop off
    • 2. Entering job details
    • 3. The map
    • 4. Unassigned, assigned and active jobs
    • 5. The menu bar
    • 6. The vehicle list
    • 7. The zone queues
  • Working with jobs
    • Adding a new job
    • Modifying an existing job
    • Using previous jobs to speed up dispatching
    • Job Overview
    • Jobs with special priorities
  • Customer accounts in Dispatch
    • Create a customer account from Dispatch
    • Edit a customer account from Dispatch
    • Adding and using preset jobs
    • Store preset locations
  • Permits in Dispatch
    • Approve a driver permit
    • Driver and vehicle Suspensions
    • Alarms and Alerts
  • Using the external softphone (SIP)
    • Supported providers
  • Send and receive messages
  • Call drivers / Passengers
  • Automatic accounting and driver balance
  • Preferences
  • Timeline
Download as PDF

Edit a customer account from Dispatch

  1. Click on the Customers button at the top of the Dispatch, and use the search bar at the top left of the panel to search for a customer.
  2. You will see the results under the Accounts column, select the customer you want to edit.
  3. Click on the Edit button. This will allow you to modify the account information.

  1. Once you are done, click on the update button to save your changes.
Create a customer account from Dispatch
Adding and using preset jobs
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