Purpose
To outline the framework regarding delivery, compliance checks, and issue resolution for lifesaving services in NSW.
Policy
As providers of key public safety services SLSNSW has established in partnership with its membership, state/ local government, emergency service partners and the public, minimum service expectations.
Ensuring it meets its minimum obligations is fundamental to Surf Life Saving from a public safety, member safety and credibility perspective.
All active patrolling members/clubs/services have an obligation to ensure individual and club/service minimum standards are reached and maintained consistently.
Procedure
Framework
The following programs/initiatives complement each other and facilitate clear expectations and ongoing quality assurance measures at club/service/branch/state levels.
- Lifesaving Service Agreements (club/service specific)
- SLSNSW Standard Operating Procedures
- Club/Service Patrol Operations Manual (POM)
- Annual Gear and Equipment Inspections (branch delivered)
- Lifesaving Improvement Program (branch delivered)
- Surfguard compliance audits (branch and state delivered)
Not Meeting Minimum Standards
This will result in an Improvement Notice in the first instances. Ongoing challenges with meeting minimum standards will be escalated to a “Breach Status”. Refer to SLSNSW Guide to dealing with breaches of minimum lifesaving standards.
Reference
Lifesaving Service Agreement
Patrol Review Program
SLSNSW Constitution