Purpose
To outline the process and roles/responsibilities of lifesaving services and service providers in resolving radio network issues.
Policy
A fully operational and effective radio network is essential to the provision of lifesaving services across the state. The resolution of radio problems must be undertaken in a coordinated manner, to achieve the most time efficient and effective outcome.
Procedure
Radio Network Responsibilities
The outlined components of the radio network are managed by the following parties:
| Component | Responsibility |
|---|---|
| Base sets, handheld radios, facility antennas | Clubs/Services/Lifeguards |
| SurfCom facilities/equipment | SLSNSW |
| SurfCom phone lines | SLSNSW |
| SurfCom internet | SLSNSW |
| Radio Network Repeaters/VOIP | SLSNSW |
| Radio Frequencies | SLSNSW |
| Radio Network SOPs/Procedures | SLSNSW |
Radio Transmission Quality Checks – for use by Lifesaving Serviced
| Report on readability |
|---|
| Readable |
| Unreadable |
Example: “You are coming through readable.”
Radio Network Maintenance Procedure
- A lifesaving service identifies a problem with their radios:
- Lifesaving service undertakes radio checks within its own area on at least 2 handhelds and its base set (simplex, main repeater channel, and alternative repeater channel).
- Lifesaving service undertakes radio checks (on main and alternative repeater channels) with SurfCom and services to the North and South.
- Lifesaving service records the results of these radio checks and contacts its appropriate branch/service officer/lifeguard supervisor.
- The SLSNSW Service should call the SLSNSW State Operations Centre on 02 9471 8092
- The State Operations Centre will notify the SLSNSW Services via radio when the repairs are complete and the network is fully operational via an all stations message.
NOTE: ONLY THE SLSNSW GENERAL MANAGER, PUBLIC SAFETY AND EMERGENCY MANAGEMENT CAN ENDORSE REPAIRS TO THE RADIO NETWORK
Reference
SLSA Public Safety and Aquatic Rescue Manual
Last modified:
25/07/23