Purpose
To outline the procedure for requesting voice recording files from the SurfCom communications server.
Policy
All radio transmissions over the SLSNSW repeater channels are recorded at SLSNSW headquarters.
No recording will be released without permission from the SLSNSW Director of Lifesaving or the General Manager, Public Safety and Emergency Management.
Recordings may be used for:
- Quality and training purposes
- Surf Life Saving and Coronial enquiries
- Monitoring the amount and quality of radio traffic out of hours
Procedure
The equipment records:
- All communications made on channel 3 (repeaters) – 24/7
- All communications made to and from SurfCom – 24/7
Clubs or Services who wish to access voice recording files must enquire with the State Operations Centre.
Surf Life Saving NSW would like to remind everyone that confidential, personal and identifying information (e.g. names, phone numbers, and addresses etc.) should not be transmitted over the radio and a phone call is suggested instead to the intended party.