- From within VideoMatics
- From the Vehicle Status page, you can see whether a vehicle is active or not. If it is active, the camera icon will appear. Click on the icon to be taken directly to a live video stream.
You can also access this live stream from the vehicle detail page, where the icon makes it clear whether the vehicle is on or off at the time. - From our Gateway
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- From TurtelMatrix tracking & telematics
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- From Webfleet
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Please note that the vehicle status shown in Gateway/ Videomatics is close to live – but a slight delay of up to 5 minutes is possible. That is, the vehicle may display as green for a few minutes after the ignition is turned off, turning to red on the next update of live reporting. If you try to access a camera onboard during that time, the access will fail as the ignition is off on the vehicle. This is the most likely explanation for a failure to connect, so please wait five minutes before contacting support in the event of failure to connect to a vehicle’s camera. Thank you.
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