Making contact with the agency

First impressions are very important. Prior to making contact with the agency be prepared with any information that the supervisor might need in order to explore the possibility of a placement. It is important to recognize that even if you are calling an agency that MRU has been working with for a long time, the supervisors often change and the individual you contact might need more information. Also, remember that our agencies are very busy and it can take time for individuals to return phone calls.

Maintain professionalism at all times. Here are some ideas of how to contact the agency in a professional manner:

• Create the time and space for the call – limit distractions
• Have the practicum manual available at your fingertips
• Review the information you have about practicum so you can answer any questions
• Have the Coordinator’s contact information available in the event that the individual would like to contact MRU for more information (Gina Adams: 403.440.6997, gadams@mtroyal.ca)
• Write down the name of the individual you are contacting
• Anticipate how you will leave a message for the individual that includes all important information
• Be professional in every conversation

Advanced preparation for the interview

To prepare for the interview begin by considering some of the practical aspects. Review the location of the agency, and be sure that you confirm the precise location of the interview. Many of our agencies run programs in various areas of the city. Map out your travel route and plan to arrive at least 15 minutes prior to the interview. Think about what you will wear to the interview and be sure that it reflects your best professional self.

In addition to arriving on time, you need to demonstrate that you are prepared for the interview. Remember the name of the individual you spoke with on the phone, and any other staff you meet. If you are nervous you are likely to forget, try writing it down on a page where you also will have the questions you have prepared for the interview.

As part of the process, it is important that you demonstrate your interest and awareness of the agency mandate, mission and vision, and the services offered to the client population. It is not necessary to memorize this information but rather that you have reviewed it enough that you have a good understanding and can clearly articulate your interest in the agency and the potential for learning.

It is important to have the contact information for your references available on a separate sheet of paper that you can leave for the interviewer.

It is often the case that you will leave the interview not knowing whether you will be offered a placement. This is an opportunity for you to demonstrate professionalism and respect by always thanking the individual for their time and politely asking if there is a timeframe for a decision. You can remind the individual that you have timelines that you have to adhere to and that you look forward to hearing back from them when they have made a decision.

Feedback

Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.

Post your comment on this topic.

Post Comment