This plan is written for Bright World host families who are hosting students during the Coronavirus outbreak.

This plan is for times when we are asking host families to host students during holiday times, such as exeat weekends, half terms, and long holidays as well as short stays such as suspensions from school or non Covid-19 related illness or injury where the school would like the student to rest outside school.
It also looks at hosting students for quarantine periods where you are a host family who is willing to do this and has passed our risk assessment.

Schools will be putting many safety measures in place in line with government guidelines and will be extremely vigilant with regards to student well-being and health. Bright World will not knowingly place a student with Covid-19 symptoms, or who has received a positive Covid-19 test result, without having discussed this with you in advance and having completed our isolation risk assessment.

However, we need to be prepared for the unlikely event that a student presents with symptoms once they have already arrived with our host families. If students start to show symptoms while they are with you, and especially if schools are closed, we would not have an alternative place to house them. This obviously presents an unacceptable safeguarding concern so we need to make sure our host families are prepared to keep the student in the unlikely event this happens and follow the plan below. For this reason, we can only place students into our host families at this time if the host family has agreed to this plan which deals with a situation where the school is closed and a student arrives at their house with symptoms which were not disclosed previously to Bright World or presents with symptoms whilst they are staying with you.

We urge you to have an individual house plan in place in preparation for you, family members or your student falling ill. Please explain this to your student when they arrive. Please ensure you have sufficient cleaning products, soap, paracetamol, tissues and have a general plan in place following the guidance below.

Host family contingency plan.

The host family should be happy to keep the student under their care in their home should they themselves, any family members or the student present with symptoms. The host family should then follow PHE advice for themselves and other family members and specifically follow the advice below in relation to Bright World Guardianship students.

Link to PHE Guidance

Should any of your family members present with symptoms before the arrival of your student, you should disclose this to us and we would then make arrangements to accommodate our student somewhere else.
As usual, you must disclose any other people staying at your house during the student stay which includes friends, family members or other students.
It is absolutely necessary for you not to accept a Bright World student if you are hosting a student with suspected symptoms, symptoms or who you are quarantining or isolating for another organisation.

Bright World students who present with symptoms whilst at the host family

If your student presents with possible symptoms of coronavirus infection (COVID-19), however mild please follow these instructions:

  • Inform Bright World Guardianships by calling 01273 835745 and selecting 1 for Guardianship. Ask to speak to Jenny Rumble, Director of Safeguarding and Operations. If Jenny is not available then ask to speak to Su Warren, Director of Guardianships. If neither are available then ask for Lana or James Foster, Directors. If out of office hours then please call 01273 836060 or email Bright World will then take responsibility of communicating with parents and assisting you and offering telephone and email support.
*all members of the household over the age of 18 and who have received both their Covid-19 vaccinations, along with children under the age of 18, can continue with their normal routine and leave the house as needed. *a PCR test will need to be arranged and Bright World will assist you with booking this test via the NHS (further info:
  • plan ahead and ask others for help to ensure that you can successfully stay at home to take care of your student if they are unwell.
  • ask your student to stay at least 2 metres (about 3 steps) away from other people in your home if possible.
  • your student should have a single room available to them should they fall ill and this should be kept well-ventilated. They should stay in this room at all times, unless using the bathroom or safely accessing the garden. The student should wear a face covering when moving between their room and any other spaces in the home.
*your student should stay out of shared spaces such as the kitchen and have food taken to their room to eat.
  • your student should ideally have their own bathroom to use but if this is not possible, they should be asked to clean the surfaces and toilet each time they use it. Please have cleaning items available to them and show them all these when they first arrive.
  • all family members, including your student, should wash their hands regularly for 20 seconds, each time using soap and water, or use hand sanitiser.
*consider using face coverings indoors. *coughs and sneezes need to be caught in tissues and tissues or other infectious waste should be double-bagged and left outside separately from other waste for 72 hours before disposing of in your normal waste bin.
  • you should ask your student to stay away from vulnerable individuals, such as the elderly and those with underlying health conditions, as much as possible.

*If the result of the PCR test is positive, the student must complete a full isolation period, starting from the day of their first symptoms and for the next 10 full days. If the student has no symptoms, the 10 days of isolation starts from when they took the PCR test.
-If the other adults in the household are double vaccinated, they will no longer need to complete any isolation, similarly children under the age of 18 no longer need to isolate if anyone else in the household has tested positive for Covid-19.
-If any adults in the household are not double-vaccinated, they will still need to self-isolate at home for 10 days as per government guidance.
-Regardless of your vaccination status, we advise that you isolate a student with Covid symptoms as completely as possible from anybody else in the household and you may wish to access a free PCR test:

*If the result is negative, the student should rest until they are better and seek medical attention if they are concerned about their symptoms, as normal.

*If your student’s symptoms worsen during home isolation or are no better after 7 days, contact NHS 111 online. If you have no internet access, call NHS 111. For a medical emergency dial 999

Payments, Cancellations and Withdrawals

Payments for long holidays such as Christmas and Easter will be made in 3 stages during each week the student is staying with you rather than the whole sum being paid in one go. Due to the large number of ad hoc arrangements during an ever changing situation at the end of term, you may not receive the normal payment confirmation via email. Mileage claims during this period should therefore be emailed to Obviously if you have a query relating to payments please contact head office as usual, but we thank you for your patience in advance.

- Cancellation terms before the beginning of event starts are the same as before as per the cancellation terms and conditions

Host Family Cancellation Policy

- Cancellation terms during the event are as follows:

If a student cancels during any week during the stay you will receive 50% of the remaining nights up to 7 nights as per the cancellation policy.

- During Christmas, the Christmas supplement is payable on a weekly basis, when the student is with you and is not subject to any cancellation fees.

We would ask you to be flexible if students suddenly wish to leave your home during a holiday and travel home.

Quarantining or isolating students for Bright World

If you agree to hosting students for a period of quarantine or isolation, you should be prepared to follow the guidance as follows;

1. The student should be the only student being hosted for the quarantine period unless the house is of sufficient size to achieve full isolation from other students.
2. The student will have their own room and own bathroom, either ensuite or one for their exclusive use. The room will be well ventilated and have a window that opens.
3. The student should, if possible, be given their meals delivered to their room or given a space away from other members of the family to eat.
4. The student should not leave the household premises for the duration of the quarantine.
5. The student should be given access to the garden.
6. The student should remain socially distanced (at least 2m apart) from all members of the household and should not socialise with them indoors.
7. A reasonable amount of laundry should be done or a washing machine made available for the student.
8. The student should be given cleaning and disinfectant to use in their bathroom and should be encouraged to clean it regularly after use.
9. The student will be provided with antibacterial soap and will be encouraged to wash their hands regularly.
10. The host family will assist the student with taking and posting off tests and will liaise with Bright World on progress.

Payment and cancellation terms for Quarantine

1. You will be paid a minimum of 7 nights @ £55 per night for any quarantine students who come to say with you.
2. Additional nights of quarantine, if required due to late test results etc., will be paid at £55 per night
3. Should students be released from quarantine but choose to remain with you then the payment reverts to £40 per night for the remainder of the stay
4. Should we book a student in with you, send a confirmation to you, and then the student subsequently cancels within 7 days of the stay, you will receive 50% cancellation fees as normal for up to 7 days. This will be 50% of the £55 per night fee.


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