This plan is written for Bright World host families who are hosting students during the Coronavirus outbreak.

This plan applies to host families who are hosting Bright World students once the academic year 2020 is under way. For all Bright World students who returned home during lockdown and who are now returning to the UK, those who are required to quarantine will be doing so; either at school, on the Bright World quarantine programme or privately with family or friends.

This plan is for times when we are asking host families to host students during holiday times, such as exeat weekends, half terms, and long holidays as well as short stays such as suspensions from school or non Covid-19 related illness or injury where the school would like the student to rest outside school.

Schools will be putting many safety measures in place in line with government guidelines and will be extremely vigilant with regards to student well-being and health. Bright World will not knowingly accept a student from a school with Covid-19 symptoms and would never ask a host family to take care of them if they had symptoms.

However, we need to be prepared for the unlikely event that a student presents with symptoms once they have arrived with our host families. If students start to show symptoms while they are with you, and especially if schools are closed, we would not have an alternative place to house them. This obviously presents an unacceptable safeguarding concern so we need to make sure our host families are prepared to keep the student in the unlikely event this happens and follow the plan below. For this reason, we can only place students into our host families at this time if the host family has agreed to this plan which deals with a situation where the school is closed and a student arrives at their house with symptoms which were not disclosed previously to Bright World or presents with symptoms whilst they are staying with you.

We urge you to have an individual house plan in place in preparation for you, family members or your student falling ill. Please explain this to your student when they arrive. Please ensure you have sufficient cleaning products, soap, paracetamol, tissues and have a general plan in place following the guidance below.

Host family contingency plan.

The host family should be happy to keep the student under their care in their home should they themselves, any family members or the student present with symptoms. The host family should then follow PHE advice for themselves and other family members and specifically follow the advice below in relation to Bright World Guardianship students.

Current PHE advice for adults was last updated on 5 November and is in the following link: PHE GUIDANCE

Should any of your family members present with symptoms before the arrival of your student, you should disclose this to us and we move our student somewhere else.
As usual, you must disclose any other people staying at your house during the student stay which includes friends, family members or other students.
It is absolutely necessary for you not to accept a Bright World student if you are hosting a student with suspected symptoms, symptoms or who you are quarantining for another organisation.

Bright World students who present with symptoms whilst at the host family

If your student presents with possible symptoms of coronavirus infection (COVID-19), however mild please follow these instructions:

  • Inform Bright World Guardianships by calling 01273 835745 and selecting 1 for Guardianship. Ask to speak to Jenny Rumble, Director of Safeguarding and Operations. If Jenny is not available then ask to speak to Su Warren, Director of Guardianships. If neither are available then ask for Lana or James Foster, Directors. If out of office hours then please call 01273 836060 or email outofhours@brightworld.co.uk. Bright World will then take responsibility of communicating with parents and assisting you and offering telephone and email support.
  • do not permit your student to leave your home for 10 days from when their symptoms started (this action will help protect others in your community while they are infectious). If a student still has a temperature after 10 days, they should still remain at home and seek additional medical advice.
*all other family members should also then stay at home for 14 days from the date that symptoms were first noticed in the student (or anyone else within the house). *a test will need to be arranged and Bright World will assist you with booking this test via the NHS (further info: https://www.nhs.uk/conditions/coronavirus-covid-19/testing-and-tracing/)
  • plan ahead and ask others for help to ensure that you can successfully stay at home to take care of your student.
  • ask your student to stay at least 2 metres (about 3 steps) away from other people in your home if possible.
  • your student should have a single room available to them should they fall ill and this should be kept well-ventilated.
*your student should stay out of shared spaces such as the kitchen when others are present and take food to their room to eat.
  • your student should ideally have their own bathroom to use but if this is not possible, they should be asked to clean the surfaces and toilet each time they use it. Please have cleaning items available to them and show them all these when they first arrive.
  • all family members, including your student, should wash their hands regularly for 20 seconds, each time using soap and water, or use hand sanitiser.
*consider using face coverings indoors. *coughs and sneezes need to be caught in tissues and tissues or other infectious waste should be double-bagged and left outside separately from other waste for 72 hours before disposing of in your normal waste bin.
  • you should ask your student to stay away from vulnerable individuals, such as the elderly and those with underlying health conditions, as much as possible.

If your student’s symptoms worsen during home isolation or are no better after 7 days, contact NHS 111 online. If you have no internet access, call NHS 111. For a medical emergency dial 999

Payments, Cancellations and Withdrawals

Payments for long holidays such as Christmas 2020 will be made in 3 stages during each week the student is staying with you rather than the whole sum being paid in one go. Due to the large number of ad hoc arrangements during an ever changing situation at the end of term, you may not receive the normal payment confirmation via email. Mileage claims during this period should therefore be emailed to lia@brightworld.co.uk. Obviously if you have a query relating to payments please contact head office as usual, but we thank you for your patience in advance.

- Cancellation terms before the beginning of event starts are the same as before as per the cancellation terms and conditions

Host Family Cancellation Policy

- Cancellation terms during the event are as follows:

If a student cancels during any week during the stay you will receive 50% of the remaining nights up to 7 nights as per the cancellation policy.

- The Christmas supplement is payable on a weekly basis, when the student is with you and is not subject to an cancellation fees.

We would ask you to be flexible if students suddenly wish to leave your home during a holiday and travel home.

Quarantining or isolating healthy students

If you agree to hosting students for a period of quarantine or isolation, you should be prepared to follow the guidance as follows;

1. the student should be the only student you are hosting for the 14 day period.
2. the student should have their own room and own bathroom, either ensuite or one for their exclusive use. The room should be well ventilated and have a window that opens.
3. The student should, if possible, be given their meals delivered to their room or given a space away from other members of the family to eat.
4. The student should not leave the house for 14 days.
5. The student should be given access to the garden.
6. The student should remain socially distanced (at least 2m apart) from all members of the household and should not socialise with them indoors.
7. A reasonable amount of laundry should be done or a washing machine made available for the student.
8. The student should be given cleaning and disinfectant to use in their bathroom and should be encouraged to clean it regularly after use.
9. please provide the student with antibacterial soap and encourage them to wash their hands regularly.
10. The host family does not need to isolate whilst quarantining or isolating students provided all of the above is adhered to.

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