Category Problem Effect Solution
No battery Blank display No information visible The device cannot be used.
General SMARTMONITOR ERROR
ERROR is shown on the display. The device self-test was unsuccessful.
Contact support@berlinger.com for support.
Device start DEVICE START
Device cannot be started.
Display shows LONG PRESS.
Press the multifunctional button for at least 5 seconds.
Device start LOW BATTERY
LO:BAT is shown on the display, the battery symbol is blinking. The device charge is too low to start the device.
The device cannot be used.
Device start CALIBRATION EXPIRED
Scroll “CALIBRATION EXPIRED” + “EXPIRED” Static.
The calibration expiry date set by the customer in SmartView is reached. The device can no longer be started.
Recalibrate the device and update in SmartView accordingly.
Running device
ERR-°C will be shown on the display and the exclamation mark is blinking. The measured temperature is out of the specified device temperature measurement range of the SmartMonitor device.
Single press the multifunctional button to indicate information on the error type. “HI”, “LOW” and -°C will be shown on the display. The display indicates whether the measured temperature is too high or too low.
Check the technical specification for the device measurement temperature range and ensure that the device is not exposed to temperatures outside of this range.

On the back of the device is a QR code (Learn more), which links to a page, where more information about the device is available.

If more help is needed, contact Berlinger support at support@berlinger.com

Feedback

Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.

Post your comment on this topic.

Post Comment