ActiveControl relies upon SAP’s support for SMTP integration with e-mail servers to deliver e-mail notifications, such as changes requiring approval, direct to e-mail clients such as Microsoft Outlook.

As e-mail notifications are sent from the ActiveControl domain controller, ActiveControl only requires this SAP system to have a working SMTP mail server connection. SAP systems based on Web Application 6.20 or later will find that the SAPconnect functionality of SAP comes with built-in support for SMTP mail integration. SAPconnect functionality is administered using SAP transaction SCOT.

In addition, the address data for each SAP user ID within the domain controller should be associated with an Internet e-mail address. If this is not the case, then the e-mail notification for that user will be delivered via the SAPoffice Business Workplace inside the ActiveControl domain controller.

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