Upgrading to the latest version of ActiveControl is a relatively straightforward activity. This section summarises the key considerations and the steps involved in performing such an upgrade. The information contained herein is version-agnostic and aims to act as a record of the high-level steps of upgrading ActiveControl, not in configuring new functionality contained within the latest release of the product.
Basis Technologies strongly recommend that an ActiveControl upgrade is performed with assistance from one of our Solution Specialists. This not only ensures that the benefits of the newer functionality can be more efficiently reaped, it also helps ensure that any teething issues and questions encountered during the Upgrade process can be addressed in a timely fashion. If you are interested in upgrading to latest ActiveControl, please contact your Basis Technologies’ Account Manager to discuss next steps.