Refresh Cameras

This is the Refresh Cameras icon.

On the right side of the Servers screen, you will notice that for each Recording service server, the software will indicate how many of the server’s cameras are online (such as 4/4 cameras online, or 8/10 cameras online).

If you observe that one or more cameras are offline, do the following:

1. To see which cameras are offline, click on the server name, or anywhere on the server’s entry to expand the entry to list all of the cameras. If a camera is offline, the arrow at the left of the camera name will be red and pointed down. (A thumbnail for the camera may be displayed, but a stream preview will be unavailable.)
2. To get the latest camera status, press the Refresh Cameras icon. (If a camera doesn’t respond, please refer to the Advanced Topics section.)