Ports and Communications

This section details information about all Celiveo 365 components and protocols/ports used to access services and endpoints for day-to-day and one-time operations.

Origin	Origin Service Name	Destination	Destination Service Name	Destination Port	Protocol	Content	Description
Celiveo Web Admin	Web Browser (Edge/Chrome)	Celiveo 365 Cloud Services	https://.celiveo.cloud/	443	HTTPS	TLS 1.2	Used by Web Amin
Celiveo Printer Agent	Celiveo Printer Agent	Celiveo 365 Cloud Services	https://.celiveo.cloud/	443	HTTPS	TLS 1.2	Any communication between Printer Agent and the Celiveo 365 Cloud services. Used for Authentication, Job Delete, and Tracking
Celiveo Printer Agent	Celiveo Printer Agent	Azure Cloud Services	https://.blob.core.windows.net/	443	HTTPS	TLS 1.2	Used by Celiveo Printer Agent to retrieve encryption print jobs
Celiveo Admin Browser Agent	Celiveo Admin Browser Agent	Azure Cloud Services	https://.servicebus.windows.net/	443, 5671, 5672	HTTPS	TLS 1.2	Used by Celiveo Admin Browser Agent to get action notifications from Azure
Celiveo Universal Printer Endpoint agent	Celiveo Universal Printer Endpoint agent	Azure Cloud Services	https://.servicebus.windows.net/	443, 5671, 5672	HTTPS	TLS 1.2	Used by Celiveo Admin Browser Agent to get action notifications from Azure
Celiveo Admin Browser Agent	Celiveo Browser Agent Service.exe	Printing Device	n/a	161	UDP	SNMP v 1/2/3	Used by SNMP to retrieve printer information
Celiveo Admin Browser Agent	Celiveo Browser Agent Service.exe	Celiveo 365 Cloud Services	https://.celiveo.cloud/	443	HTTPS	TLS 1.2	Upload Printer information, download Printer Agent
Celiveo Admin Browser Agent	Celiveo Browser Agent Service.exe	Celiveo Printer Agent	n/a	9400 / 443 / 9100	TCP/HTTPS	TLS 1.2	Used for loading Celiveo Embedded Agent and its configuration
Celiveo Admin Browser Agent	Celiveo Browser Agent Service.exe	Celiveo Printer Agent	n/a	8181	TCP	TLS 1.2	Used to collect the Printer Embedded Agent encrypted logs
Celiveo 365 Cloud Services	n/a	Celiveo Admin Browser Agent	Celiveo Browser Agent Service.exe	443	HTTPS	TLS 1.2	Trigger Sync Process and Delete Printer

*Tip: The following command run in a Windows PowerShell will tell if a remote URL and port is reachable from the network where the PC is attached.
tnc < URL > -port < portNumber >
Example:
tnc sb-c365-prd-us.servicebus.windows.net -port 5672
If the result report shows TcpTestSucceeded : True then the URL and port are reachable from the PC.
If the result report shows TcpTestSucceeded : False then the outgoing connection is blocked by a firewall, proxy or there is no Internet access, contact your IT to get the URL and port accessible

Last modified: 17 May 2024

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