First steps

Workflow

Follow the below instructions to start using the Celiveo Web Admin:

!Note: Initially, only the user who made the subscription to Celiveo 365 is authorized to log in to the Web Admin. To allow more users to access the Web Admin, please add them by following the steps here.

1. Install the Admin Browser Agent
   The Admin Browser Agent is software that is locally installed to allow synchronization with local printers. It needs to be downloaded in order to add physical printers. The download is prompted at startup in a popup window.

*Notes:
a. The Admin Browser Agent proposes to the admin to automatically update if a new version is available.
b. The Admin Browser Agent installation is necessary to find, import, delete, and synchronize printers, once the import and sync process is done, ABA can be uninstalled if needed and it will not have an impact on the Web Admin or Synced Printer functioning properly.
c. Celiveo does not have the ABA password in their possession and cannot recover it nor create a new one. In case the password is forgotten, a new ABA needs to be downloaded from the Web Admin and a new password will be generated. Note that the previously installed ABA will stop working because the certificate chain has been created with a new password.
d. If you intend to use the same ABA on different machines, copy the password that is provided during your initial download and use it to install the same ABA package on a different computer.

2. Add a Microsoft Universal Print queue that will be published to the customer tenant
3. Add a physical printer and synchronize it.
Please see this section to learn how to add printers.
4. Go to the workstation that is linked to the cloud domain tenant and add the MUP printer that was published.
5. Submit a print job
6. Generate your ID code (see details below)
7. Authenticate on the printer with your ID code.
8. Release your print job

ID Code Generation

The button opens the ID Code generation portal (https://pin.celiveo365.com/) that allows users to generate ID codes to authenticate on printers.
To generate an ID code:

1. Log in to the ID Code generation portal using valid Microsoft Credentials.
   
2. Click the button.
3. Your ID code is displayed on-screen and sent to your email address.