Basis Technologies offer an online forum containing over 500 searchable Frequently Asked Questions relating to ActiveControl .

These FAQs cover many of the error / warning messages that may be experienced during normal usage of the tool, as well as many HOW TO guides to perform many of the common operations within the tool.

The online forum can be accessed via the following URL:

https://basistechnologies.zendesk.com/hc/en-us

You will need to register for a username and password before you can access the forum.

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