3.2. GID Requestor: Evaluating GID Search Results

To determine if the subject has an existing index/personnel number or if a new index/personnel number must be created, the Global Index Requestor:

• Evaluates the records returned by the search to determine if one or more are a match for the search subject.
  

• Evaluates the matching record(s) source (Umoja, IMIS, etc.) and person type (Staff Member, Meeting Participant, Contractor) to determine if a new index number must be created, the found index number must be confirmed, the found index number can be used, or if duplicate index numbers and/or inaccurate personal data must be corrected.
  
  
  
  

Request New Index/Personnel Number

If, after conducting a thorough search for existing records, you are unable to find a record matching the person you are looking for, then you should request a new index/personnel number .

Confirm the use of an existing index/personnel number

If you find ONE record with a source that is not Umoja, then you should confirm the index/personnel number found.

If, you find MULTIPLE records matching the person you are looking for, then notify OICT/EAC-Americas team in New York before confirming the use of the index/personnel number.

Use the Index/Personnel Number Found

If, you find ONE record matching the person you are looking for, and the source of the record is Umoja, then you can exit the Global Index Request form and use the index/personnel number found.

If, you find MULTIPLE records matching the person you are looking for, then notify OICT/EAC-Americas team in New York.

Submit iNeed Ticket

See OICT/EAC: Escalation of Complex Cases

)footnote¹