Please, check if online connection is available.
Depending on your product configuration, Traffic service may or may not be
a part of your license, in which case you have to purchase it separately.
If you purchased Traffic in Sygic online shop at www.sygic.com, please make sure that you are logged into the application with the same email that used to make your purchase.
To connect go to:
Menu > Settings > Connection
If problem continues. please contact our Customer support .