Sometimes a corrupt file could cause the app’s premium features to stop working, even though they are apparently activated when you check the Sygic Store → All your licenses.
If the license is shown there, but you cannot use the features in the app and you see padlocks on the feature icons in the app, please follow this procedure:
- Use a file manager application to go to a specific folder in your memory. (We recommend “Total commander” app for this purpose. It is available for free via Google Play Store.) In the internal memory, or SD card, please go to the directory “Android/data/com.sygic.aura/files/Maps/”
- Delete the “content.info” and “content.lic” files
- Re-launch the Sygic GPS navigation application with internet connection enabled so the application can connect to our servers.
Once you restart the app, the files will appear again, the premium features should be working though.
Need more help with this?
Don’t hesitate to contact us here.