INTRODUCTIONS

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customer has not responsed in 1 minute

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Are you curently Logged into your Livecareer Account ?

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Hello, thank you for using Livecareer Help. How may I help you today?

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Hello, thank you for choosing My Perfect Resume. How may I help you today?

INFORMATION GATHERING

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May I please have the email address you address to used to create your account

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I can help you with that. May I please have the email address used to create the account?

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I could not find an account under that email address. Is there another email address that it could be under?

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Let me see what I can do about that. Just a moment please.

CANCELLATIONS

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Okay, I’ve set your subscription to cancel at the end of the subscription. You will not be billed again. I’m also sending you an email confirmation for your records. Is there anything else I can help you with today?

Ctrl+Y
Okay, I’ve set your subscription to cancel at the end of the period so you will not be billed again. I’ve also sent you an email confirmation for your records. Is there anything else I can help you with today?

Ctrl+O
Okay, I have refunded and canceled your account so you will not be billed again. You’ll see it on your bank statement within 2-3 business days. I have also sent you a confirmation email for your records.

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cancellation push page

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LC How to cancel subscription

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MPR How to cancel subscription

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UK How to cancel subscription

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How to avoid $34.95 renewal charge

FREE TRIAL vs SUBCRIPTIONS

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What Free Account Offers
Your free account allows you to create and share your resumes and cover letters. You can use any of our templates, designs, expert tips and Text Tuner examples and can download your resume as a text file.. You can also share your resume on your Facebook, Twitter, or LinkedIn profile. However, if you want to print a resume to bring to an interview or email a professional looking resume in either PDF or Word format, you need a subscription.

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Print, Email, Download Require Subscription
You can download your resume as a text file for free. Text files are great for posting your resume online to job boards and on company websites. However, if you want to print a resume to bring to an interview or email a professional looking resume in either PDF or Word format, you need a subscription. To download the plain text format, click on download and select PLAIN TEXT format.

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Thanks for asking for clarification in the difference between our free trial and our subscription! Our free account is meant to let users try out our templates, designs and examples before deciding to buy. The free account does allow you to download the resume as a text file, which you can use to submit to job boards, company websites, or any site requiring a text resume. However, if you want to print a resume to bring to an interview or email a professional looking resume in either PDF or Word format, you need a subscription. To download the PLAIN TEXT format for free, please click on DOWNLOAD and select PLAIN TEXT format.

GETTING STARTED

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MPR Get started MPR

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UK Get started

RESUME POSTING

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Offer the $9.95 package if customer does not want monthly service.

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Asking the customer why they want to cancel their subscription.

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What are the benefits of posting?

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LC Our toll free line is 1-888-816-0576

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UK Our free phone number is (44) 800-756-3741

CONVERSATIONAL RESPONSES

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I apologize for the inconvenience.

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Customer has not responded in 1 minute

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UK Customer has not responded in 1 minute

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MPR Customer has not responded in 2 minutes

Ctrl+T
Thank you. Just a moment while I look that up.

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Just a moment please.

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Is there anything else I can help you with at this time?

Ctrl+N
You’re welcome! Can I assist you with anything else at this time?

Ctrl+G
Thank you for contacting LiveCareer Help. Feel free to contact us again if you have any questions.
To help us improve our service, please answer a brief survey by clicking the “Close” button on the top right of the chat window

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MPR Thank you for contacting MyPerfectResume Help. Feel free to contact us again if you have any questions.

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UK Thank you for contacting LiveCareer Help. Cheers!