MY KNOWLEDGE BUILDER

Agent Performance Scorecard & Memorandums

August 2015 EOM Scorecard

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July 2015 EOM Scorecard

Monthly Performance Incentive Guidelines

Memorandum on New Agent Performance Scorecard

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NOTE: Attainment of scorecard target for two (2) consecutive months after the violation resets the offense to one level lower.

Agent Scorecard Guidelines


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Agent Performance Scorecard


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NOTE: We will be posting the Agent Performance Scorecard every month once completed.

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