This is the Edit pencil icon.
This is the Copy icon.
  1. To change the camera name, click the Edit pencil to the right of the camera name. Enter a new name in the Camera Name field and press the Update Camera button. (Remember: The cameras are listed in alphabetical order by camera name.)

This screen also displays the camera model and the status of the Primary camera stream. These settings are informational and cannot be altered here; please refer to the System Status section for status descriptions.

NTP Settings

  1. To change the NTP settings, click the Edit pencil to the right of the NTP settings. (If you don’t see the NTP settings, the camera was likely installed in an older version of Orchid. To remedy this, you need to recover your camera.)

By default, the system will pull the Network Time Protocol (NTP) from the Dynamic Host Configuration Protocol (DHCP) server. If the default is used for all of the cameras, this ensures that all of the cameras on the network are using the same system clock as the Orchid software itself.

  1. If you need to use a different server, do the following:
    1. Use the NTP Settings drop-down list to select Manual.
    2. Enter the name of the server you want to use.
    3. When all settings are complete, click the Update NTP Settings button.

Time Zone

  1. If you need to change the time zone for the camera, do the following:
    1. Click the Edit pencil to the right of the Time Zone.
    2. Use the Time Zone drop-down list to select the appropriate time zone.
    3. Mark the Daylight Saving Time checkbox if your region observes daylight saving time.
    4. When all settings are complete, click the Update Time Zone Settings button.

Stream Transport Protocol

Beginning in version 22.3, Orchid Recorder will display the Transport Protocol setting. This gives you a chance to specify how the video will be transported from the camera to the Orchid Recorder.

  1. To change the Transport Protocol setting, click the Edit pencil to the right of the Transport Protocol setting.

The Edit Camera Transport Protocol screen will appear. By default, the system will use the AUTO setting. This means that the system will attempt to connect using UDP and will automatically rollover to TCP if it cannot establish a connection.

  1. If you want to select a different setting, do the following:
    1. Use the drop-down list to find the setting you want to use. Available settings include: AUTO, UDP, UDP_MCAST, HTTP, AND TCP.
    2. After you make your selection, click the Update Transport Protocol button.

Configuration Protocol

Beginning in version 24.9, Orchid Recorder will display the Configuration Protocol setting. This gives you the option to communicate with a camera over an encrypted (HTTPS) configuration channel.

  1. To change the Configuration Protocol setting, click the Edit pencil to the right of the Configuration Protocol setting.

The Edit Camera Configuration Protocol screen will appear. By default, the system will use the HTTP setting. This means that the system will communicate with the camera over an unencrypted channel.

  1. If you want to select a different setting, do the following:
    1. Use the drop-down list to select either HTTP (unencrypted) or HTTPS (encrypted).
    2. After you make your selection, click the Save button.

Camera Tags

Beginning in version 24.9, Orchid Recorder supports the creation of Camera Tags. (These tags are part of foundational work for a future Orchid release. They are currently of limited use at the user interface, however, API users may make use of configured tags.)

Automatic Camera Tags

With the release of version 25.3, Orchid Recorder provides Automatic Camera Tags. These tags are generated automatically when you add a new camera to the system. For existing system cameras, these tags will be generated when you upgrade to version 25.3 (or greater). These tags will appear with a lock icon, indicating that they cannot be edited.

Automatic Camera Tags include the following:

  • audio
  • dewarp
  • disabled
  • ptz
  • talkdown

These tag names are now reserved for Automatic Camera Tags and can no longer be used when creating manual Camera Tags.

Adding Camera Tags (Manually)

  1. To add or edit Camera Tags, click the Edit pencil to the right of the Camera Tags.

The Edit Camera Tags screen will appear. This screen will list any tags that have already been assigned to this camera. From here, you may add and remove tags.

  1. If you want to add a tag for this camera, click the + icon under Camera Tags. When the New Camera Tags section appears, you will have the ability to assign a new or existing tag to this camera. (All of the camera tags that have been created on this Orchid Recorder will appear in a list for easy selection.)

  1. To add a new tag to the system, click into the Camera tag name field.
    1. Type the new tag name into the field.
    2. Click on it to select it.
    3. If you want to add a value to this tag (which will further define the tag), click the expand icon to the right of the Camera Tag Name field.
      1. Then type the value in the Camera Tag Value field.
    4. If this is the only tag you need to add, click Save.
    5. If you want to add another tag to this camera, click the Add Tag button.
  2. To select an existing tag, click on one of the tags in the list.
    1. If you want to add a value to this tag (which will further define the tag), click the expand icon to the right of the Camera Tag Name field.
      1. Then type the value in the Camera Tag Value field.
    2. If this is the only tag you need to add, click Save.
    3. If you want to add another tag to this camera, click the Add Tag button.
  1. To clear a tag from the list, select the tag, then click the Trash Can icon to the right of the list.
  2. To remove a tag from the selected camera, click the X to the right of the tag (near the top of the dialog).
  1. When you are done making changes, click the Save button.

Camera MAC Address

Beginning in version 24.12, Orchid Recorder provides the camera MAC address.

  1. Click the Copy icon if you need to copy the MAC address.

Primary Stream URLs

The Primary Stream RTSP URL status fields are typically used for troubleshooting. These allow for a comparison of the video coming from the camera and the video as received by Orchid Recorder to determine where a problem might be occurring.

  • The Primary Stream Camera RTSP URL (which contains the camera’s IP address) represents the video stream that Orchid Recorder is recording.
  • The Primary Stream Proxy RTSP URL represents the video that Orchid Recorder is showing on the Stage. (For more details, please refer to the Advanced Topics section.)

Recording Statistics

This is the Expand icon (used to view the Recording Statistics and Advanced information).
This is the Condense icon (used to close the Recording Statistics and Advanced information).
  1. Click the Expand icon to open the Recording Statistics section. This section will show the statistics that indicate how the Primary recording stream is performing.

The top section provides the average packet loss percentage over periods of the last 1 minute, 5 minutes, and 15 minutes. It’s important to be aware if packet loss is occurring because it may impact the quality of archived video. These averages are updated about every 5 seconds and will mostly be used for troubleshooting. For more information on analyzing the packet loss percentages, please refer to the section on Checking for Packet Loss.)

The top section also displays the average bitrates over the same periods of time. These indicate how much video data is being transferred, per second, from the camera to the Orchid Recorder. You may notice that the average bitrates provided here do not match the bitrates that have been configured under Stream settings. This is not unusual and should not cause concern. These bitrate values reflect the reality of your system, and can be used as a reference in making adjustments to the configured bitrate.

The Recording Statistics feature also provides information about the last video file that has been written to the system for this camera stream. This statistic is updated about once per minute. If the camera is configured to record continuously, and the last video file is more than 1 minute old, the system may not be recording this camera stream.

The bottom section provides the last time that any of the following message types were received via the ONVIF protocol:

  • ONVIF Analytics
  • ONVIF Analytics Motion Regions
  • ONVIF Event

These data points provide a helpful double-check that the ONVIF metadata streams are sharing information with Orchid. For example, if the Recording Statistics show that you are receiving camera metadata, but one of your ONVIF events doesn’t appear to be registering, this may indicate that you have selected the wrong ONVIF topic for the event subscription.

  1. Click the Condense icon to close the list of Recording Statistics.

Feedback

Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.

Post your comment on this topic.

Please do not use this for support questions.
IPConfigure Technical Support

Post Comment