9.4.2. Root Cause Analysis

In this section of the Execute the Root Cause Analysis form, users are provided with the tools to perform an in-depth examination of the issue’s root cause. They can select from various analytical methods, including the 5W Analysis, Comparative Analysis, and 3×5 Why Analysis.

*For guidance on common form functions, please refer to the dedicated section in the manual.

1. 5W: This is a checkbox that, when selected, allows users to apply the 5W analysis.
   • If selected, it will reveal the 5W accordion.
2. Comparative Analysis: This is a checkbox that, when selected, allows users to apply a comparative analysis.
   • If selected, it will reveal the Comparative Analysis accordion.
3. 3×5 Why Analysis: This is a checkbox that, when selected, allows users to apply the 3×5 why analysis.
   • If selected, it will reveal the 3×5 Why Analysis accordion.
4. Unable to Determine the Root Cause: This is a checkbox that, when selected, allows users to indicate their inability to determine a root cause for the issue despite their investigation efforts.
5. Attach Any Relevant Documents: This is a file attachment field that allows users to upload any documents related to the root cause investigation.
6. Describe the Root Cause: This is a rich text field that allows users to provide a description of the identified root cause.