Resetting a User’s Password

1. After authenticating through the MyCSF Portal click on ‘Administration’ in the top Menu bar.
2. Click on the ‘Subscriber’ you wish to edit.
3. Click on one of your users in the Users table and press ‘Reset Password’ to receive an email for resetting your password.
4. Press ‘Submit’ to save your changes. An email with details about your password reset will be sent to your email address.

*Note: If you are the administrator for one organization, that option will be automatically selected.

!The Password Complexity Requirements for the HITRUST MyCSF Portal are as follows:
• At least Eight (8) Characters in Length.
• Minimum of One (1) Upper-Case Alphabetic Character. (e.g. A,B,C etc…)
• Minimum of One (1) Lower-Case Alphabetic Character. (e.g. a,b,c etc…)
• Minimum of One (1) Numerical Value. (e.g. 1,2,3 etc…)
• Minimum of One (1) Non-Alphanumeric Character (e.g. !,@,# etc…)