Hippotizer is continuously being developed and improved; please read these notes carefully to understand the changes and limitations with each version.
Software Assurance determines what version of Hippotizer will install and run on a system. Once installed, software will continue to function indefinitely. Please see the Software Assurance Policy section of this manual for more information.
Installation Notes:
- The recommended capture card driver version has been updated. If you have a capture card fitted, please select ‘Yes’ when asked during installation to update your drivers to the correct version.
- MA3 personalities are now included in the installation directory. After installing Hippotizer they can be found in: C:\Program Files\GreenHippo\HippotizerV4\documentation\3rdParty
Features added in 4.9.0
- RGB10A2 content playback
- RGBA16 content playback
- 10-bit Output rendering
- Uncompressed DPX sequence import
- Native NotchLC playback
- Added Presets in SHAPE
- ASIO Audio Support
- 32×32 Matrix Audio Routing
- MANet3 Networking Support
- GDTF Export for DMX Personality
- Added support for Deltacast Capture Cards
Functionality Changes In 4.9.0
- Media encoded in 4.9 now utilizes a new version of FlexRes (FlexRes V2). This new codec is not backwards compatible and media encoded in 4.9 and later will not appear in 4.8 and earlier versions of software
- Output Manager now no longer allows for large disparities in Framerates by default. This setting can be changed in the Output Manager configuration settings but may come with decreased smoothness of rendering
- Media Manager now has a section for NotchLC behavior on import
- Still Images can now be imported as a Flexres Image file. In short this allows for better crossfade support when using large still images.
- Flexres Uncompressed now has settings for Bit Depth selection on upload
- Previously written custom effects will need to be converted to work in 4.9. Please reach out to Support if you need to convert custom effects.
Fixes in 4.9.0
- 5229: [HippoLauncher] Can’t import a show on clean install
- 6197: [SHAPE] SHAPE/Engine Don’t Always Reconnect on Disconnect
- 6764: [Media Manager] Watchfolders don’t detect Image sequences without “ _ “ separating frame number
- 7550: [Mix Controls] Fix Sync Correction
- 7552: [Mix Controls] Fix Timecode Shift
- 7589: [Installer] Remove old Hippotizer entries in Windows Programs list on uninstall
- 7660: [HippoLauncher] HippoLauncher Auto-Launch Not Checking Engine State/Failing to Start with Engine Running Auto-Start Show
Known issues in 4.9.0
- 7747: Media sync input to sync target layer breaks when sync source switches from timecode to internal sync source
- 7722: GDTF Exporter Sometimes Exports Empty Files – occasionally using the GDTF Export function in DMX2 component will export a file with 0kb file size. Re-exporting once or twice typically exports a valid file.
- 7740: Relaying Layers from Xfade Mixes does not always work as intended.
- 7741: Manual Xfade Takes do not always start the new clip from the In Frame.
- 6962: CITP Not yet functional.
- 7560: Key On Layer does not correctly use mismatched aspect ratio’s between source and relay target.
- 6487: Blur in Live Mask not yet functional.
- 7751: The first time a show is created with 4.9 may take longer for the engine to start. Subsequent Engine starts will be faster than the first.
- 7464: Output Manager Display Identify button does not function.
- 7631: Zookeeper may disconnect/ shut down on first start. Restarting Zookeeper should not continue to close.
- xxxx: Some effects and Generators may not be implemented.
- Previous Known Issues listed in 4.8.5 are still present unless otherwise noted in the “Fixes in” section.
4.8.5
Features added in 4.8.5
- CSV Export of Media Upload Queue
- Upgraded NDI receive to work with NDI 5.5
Functionality Changes In 4.8.5
Fixes in 4.8.5
- 6232: Date sorting in Media Manager correctly respects year first now
- 6336: Videomapper from other systems now shows the correct map inside a host selector window
- 6478: FindHost commands in MacroManager now work after the initial call
- 6630: HippoLauncher no longer crashes when opened while Engine or Zookeeper is already running
- 6778: Upgraded HTTP get and post commands in Macro Manager
- 6786: FXI sequences now work correctly with WatchFolders
- 6783: Remote Update now shows current host name
- 6784: Remote Update no longer starts the engine
Known issues in 4.8.5
- 5884: Importing DMX component from previous versions will not import factory personalities from previous versions that don’t currently exist on the system
- 6702: Stopping CITP on a remote system will cause an engine crash on that system
- 6713: Some clips are not encoding with audio correctly
- Previous Known Issues listed in 4.8.4 are still present unless otherwise noted in the “Fixes in”
4.8.4
Features added in 4.8.4
Functionality Changes In 4.8.4
Fan Profiles will now accommodate for certain Datapath capture cards. Fans will now ramp up if capture card temps are detected at a not stable level. Once cooled fans will revert to the safe profile.
HippoLauncher on Nevis now no longer has EDID emulation. To setup EDID emulation on Nevis please set up using the steps found here.
Fixes in 4.8.4
- 3807: Pixelmapper no longer adjusts two characters when using Del/Backspace/Arrow keys.
- 5855: Moving Presets no longer breaks Bank Slot readout in TimelinePlus.
- 5897: Fixed some Rest API errors when using Preset and Timeline Modules.
- 5920: Improved behavior of TimelinePlus starting with the engine.
- 5858: Pixelmapper UI should now work as intended in Windows 11.
- 6021: Auto Sync to MediaManagers now correctly works with Watchfolders
- 6061: Fixed an issue where Zookeeper and HippoLauncher could disappear when opened.
- 6064: Fixed an issue where Timeline+ could crash when deleting MediaPlayer keyframes
- 5858: Fixed an issue causing Pixelmapper UI being very slow on Windows 11 systems
Known issues in 4.8.4
- 6585: Components Live Log is not currently updating live.
- 6209: Importing legacy Timeline components into Timeline+ has the incorrect speed values stored in keyframes.
- Previous Known issues listed in 4.8.3 are still present unless otherwise noted in the “Fixes in”
Current DMX Personalities
| Recommended Hippo Personality | Also will work | Tested MA3 personality | |
|---|---|---|---|
| Layer | 4.9 Layer | 4.6-4.8 Layer | Included* 4.9 Layer |
| Layer Presets | 4.9 Layer Presets | 4.6-4.8 Layer Presets | Included* 4.9 Layer Presets |
| Layer Performance | 4.9 Layer Lite | 4.7/4.8 Layer Lite | Included* 4.9 Layer Lite |
| Mix | 4.9 Mix | 4.6-4.8 Mix | Included* 4.9 Mix |
| Mix Presets | 4.9 Mix Presets | 4.6-4.8 Mix Presets | Included* 4.9 Mix Presets |
| Notch Mix | 4.9 Notch Mix | Included* 4.9 Notch Mix | |
| TouchEngine Mix | 4.9 TouchEngine Mix | Included* 4.9 TouchEngine Mix | |
| SHAPE | 4.9 Shape | Included* 4.9 Shape | |
| Viewport | 4.9 Viewport | 4.6-4.8 Viewport | Included* 4.9 Viewport |
| SHAPE Viewport | 4.9 Shape Viewport | Included* 4.9 Shape Viewport | |
| TimelinePlus | TimelinePlus | 4.7/4.8 TimelinePlus | Included* 4.9 TimelinePlus |
*Included in the Hippotizer installer and software download site.
Installation Notes
- When moving between feature version (eg. 4.8 to 4.9) always uninstall the previous version before installing new software.
- The minimum supported Datapath capture driver has changed. At least version 7.20.1 must be installed.
- Datapath and Deltacast drivers are now installed as part of the installer. Select yes when prompted to install them.
- 4.3 is the minimum version of software supported by V4+ hardware .
- 4.6.4 is the minimum version of software supported by V4+ MK2 hardware .
- 4.8.5 is the minimum version of software supported by MX hardware.
- From version 4.2 onward, Hippotizer data is stored in new locations to comply with Microsoft Windows security guidelines.
- The binaries (executable files) are stored in: C:\Program Files\GreenHippo\HippotizerV4
- The settings are stored in: C:\Users\\AppData\Local\GreenHippo\4_9
- The Media folder by default on Portamus, Play, and Prep is: C:\ProgramData\GreenHippo\MediaV4
- The Media folder by default on all other V4 and MX systems is D:\MediaV4
SHAPE Project file compatibility
- Project files created in SHAPE 4.3 and later are compatible with SHAPE 4.7.0
- Project files created in SHAPE 4.3 are compatible with SHAPE 4.3.1.
- Project files created in SHAPE 4.2 or 4.2.1 are compatible with SHAPE 4.3.1
- Project files created or edited in SHAPE 4.3.1 will not load in older versions of SHAPE.
Current Codec Support
Resolution restrictions by Codec:
| Codec | Width | Height | Max Height | Max Width | Min Height | Min Width |
|---|---|---|---|---|---|---|
| FlexRes Performance | Divisible by 4 | Divisible by 4 | 16,384 | 16,384 | 64 | 64 |
| FlexRes Quality (All Colour spaces) | Divisible by 4 | Divisible by 4 | 16,384 | 16,384 | 64 | 64 |
| FlexRes Lossless 4:2:0 | Divisible by 4 | Divisible by 4 | 16,384 | 16,384 | 64 | 64 |
| FlexRes Lossless 4:2:2 | Divisible by 4 | Any | 16,384 | 16,384 | 64 | 64 |
| FlexRes Lossless 4:4:4 | Divisible by 4 | Any | 16,384 | 16,384 | 64 | 64 |
| NotchLC | Divisible by 4 | Divisible by 4 | 16,384 | 16,384 | 64 | 64 |
Content that does not fit within these restrictions can still be encoded through resizing.
Version 4.2.1 Removes Support for MPEG-2 Playback; please re-encode all content to FlexRes.
Video File Types
The following codecs and wrappers have been tested for their compatibility with Hippotizer’s built in transcoding system.
On encode, the content is converted to the FlexRes codec chosen. Encoding interlaced content is not supported.
| Codec | Extension | Status |
| Mpeg2 | .mpg | Does Not Work |
| Mpeg2 | .m2v | Works |
| Mpeg4 | .mp4 | Works |
| Mpeg4 | .m4v | Does Not Work |
| ProRes422 | .mov | Works |
| ProRes420 | .mov | Works |
| ProRes444 | .mov | Works |
| ProRes4444 | .mov | Works |
| FlexRes | .fxr | Works |
| AVI | .avi | Works |
| Animation RGB | .mov | Works |
| Animation RGB + Alpha | .mov | Works |
| h.264 | varies | Works |
| HAP | .mov | Works |
| DXV | .mov | Works |
| HEVC (H.265) | .mp4 | Works |
| NotchLC | .mov | Native Support |
| DNxHR HQ | .mov | Works |
Image File Types
| Codec | Extension | Status |
| Tiff | .tiff | Works |
| PNG | .png | Works |
| Jpeg | .jpg | Works |
| Targa | .tga | Works |
| DPX | .dpx | Works |
Image Sequences
| Codec | Extension | Status |
| Tiff | .tiff | Works |
| PNG | .png | Works |
| Jpeg | .jpg | Works |
| Targa | .tga | Works |
Audio Encoding
| Codec | Channels | bit depth | Status |
| Wav | 1 | 16b | Works |
| Wav | 2 | 16b | Works |
| Wav | 4 | 16b | Works |
| Wav | 6 | 16b | Works |
| Wav | 8 | 16b | Works |
| Wav | 2 | 24b | Works |
| Wav | 2 | 32b | Works |
| .mp3 | Any | Any | Does Not Work |
| .aif | Any | Any | Does Not Work |
| .mpa | Any | Any | Does Not Work |
| .wma | Any | Any | Does Not Work |
Capture drivers are now included with the installer.
When installing Hippotizer software you will be asked if capture card(s) are fitted. If yes, the installer will automatically deploy the correct drivers.
If a copy of the driver installer is needed, it will be placed on the Hippotizer at this location:
C:\Program Files\GreenHippo\HippotizerV4\ThirdParty\Datapath_Vision_V7.27.0
C:\Program Files\DELTACAST\VideoMaster
Current Datapath Drivers
- For all supported Datapath capture cards, we recommend Datapath Driver version V7.27.0
- On windows 8 systems the 7.27.0 Datapath drivers will not install. Because of this users with windows 8 systems should not use dual HDMI capture cards as this may lead to overheating and failure of the capture card. If using a Windows 8 system please use driver version 7.20.1
Current Deltacast Drivers
- For all supported Deltacast Capture cards, we recommend Deltacast Video Master Driver version 6.29.0 and dCARE version 1.16.0.
Current Display Drivers
Hippotizer Media servers use one of several type of graphics card, which are tested with current and former display drivers.
V4 Drivers are available for download here: Download Site
MX Systems
| MX System | Driver |
|---|---|
| Teka | Adrenalin 25.3.1 |
| Teka+GPU | Quadro RTX 572.60 |
| Tagus | Radeon PRO 24.Q4 |
| Kasai | Quadro RTX 572.60 |
| Meuse | Quadro RTX 572.60 |
| Hyco | Quadro RTX 572.60 |
V4+MK2 Systems
| V4+ MK2 System | Driver |
|---|---|
| Amba V4+ MK2 | Radeon 17.11.4 |
| Karst V4+ MK2 | Quadro RTX 471.11 |
| Mayon V4+ MK2 | Radeon Pro 21.Q1.2 |
| Boreal+ MK2 | Quadro RTX 471.11 |
| Tierra+ MK2 | Quadro RTX 471.11 |
V4+ Systems
| V4+ System | Driver | Secondary Driver |
|---|---|---|
| V4 Tierra+ | Nvidia Quadro 431.94 | |
| V4 Taiga+ SDI Genlock | Radeon Pro 17 Q4.1 | Nvidia Quadro 390.65 |
| V4 Taiga+ | Radeon Pro 19.Q4.1 * | Nvidia Quadro 390.65 |
| V4 Montane+ | Nvidia 419.67 | |
| V4 Montane+ RTX | Nvidia 419.67 | |
| V4 Boreal+ SDI Genlock | Radeon Pro 17 Q4.1 (WX9100*) | Radeon Pro 19.Q4.1 (WX8200*) |
| V4 Boreal+ | Radeon Pro 19.Q4.1 (WX9100**) | Radeon Pro 19.Q4.1 (WX8200*) |
| V4 Karst+ SDI | Radeon Pro 17 Q4.1 | |
| V4 Karst+ DP | Radeon Pro 19.Q4.1 | |
| V4 Karst+ DVI | Radeon 17.7.2 | |
| V4 Karst+ DVI (S/N: 430143, Karst_Plus_100052 or later) | Radeon 19.6.2 | |
| V4 Amba+ | Radeon 17.10.1 | |
| V4 Amba+ (S/N: 420090, Amba_Plus_100027 or later) | Radeon 19.6.2 | |
| V4 Nevis+ | Radeon Adrenaline 19.40.01.18 |
- * The GPU model installed in the server.
- ** Please contact support for GPU firmware update procedures as these models have hardware specific requirements.
Martin P3-PC compatibility
Hippotizer can send video directly to the Martin P3-PC application running on the same machine, this requires a P3 Dongle.
The version of P3-PC and Hippotizer is important to ensure correct operation:
| Hippotizer Version | P3-PC Version |
| 4.1 | 4.2 |
| 4.2 – 4.2.2 | 4.2.2 |
| 4.3 | 4.3.1 |
| 4.3.1 – 4.5.3 | 4.3.1 |
Current CITP Support
CITP (Capture Interface Transport Protocol) is an open network protocol to allow visualisation software and lighting desks to exchange thumbnails and streaming previews from media servers. Green Hippo # works to ensure CITP is working correctly with as many 3rd party applications as possible. Here is a list of currently tested systems against this version.
| Desk or Software | Version Tested | Thumbnail Exchange | Streaming Previews |
|---|---|---|---|
| Grand MA2 | 3.3.4.3 | Works | Works |
| MA-3D | 3.3.4.3 | N/A | Works |
| MSD | 3.2.2.3 | N/A | Works – Inverted about Y Axis |
| Martin M-PC | 3.50.645.641 | Works | N/A |
| Capture Argo | 21.1.30 | N/A | Works |
| Hog 4 | 3.2.5 (Beta) | Works | N/A |
| Avolites | Titan (9/10) | Works | N/A |
| WYSIWYG | R38 | N/A | Does not Work |
| Chamsys | 1.7.8.1 | N/A | Works |
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