Using RDP to Administer Telephone Recovery Support (TRS)

The home page of the Recovery Data Platform is optimized for telephone recovery support services, and provides an automatically generated list of program participants due for TRS services. This module is broken apart into several sections that identify the best time to contact the program participants:

• Morning Calls Pending
• Evening Calls Pending
• Afternoon Calls Pending
• Calls that can be made anytime
  

When delivering TRS, you’ll need to log the call. To log service delivery with a participant, click into the participant’s name and click on the grey “New TRS Logs” button. Additional instruction for entering TRS Logs can be found in section 4.3, TRS and RC Logs.