Each organization’s RDP instance license includes 10 individual user licenses, and establishing a new user is a simple process. First, you’ll need to navigate back to the master/parent program page, and click on the grey “New Contact” button.
Next, you’ll need to fill out the form with the new user’s information. After completing this form, click save.
The last required step is for your instance administrator to email email@example.com and request for the new user to be enabled.